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MCX Customer Ordering And Delivery Process

Views: 500     Author: Site Editor     Publish Time: 2024-08-22      Origin: Site

Inquire

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Welcome to the official website of MCX android car radio! In order to ensure that every customer can complete the shopping smoothly and receive the desired products in time, we have specially formulated a detailed order and delivery process. Please read it carefully before shopping to ensure the best shopping experience.


一、Order Process



mcx car radio



mcx car audio

car radio


1、 Browse products



(1)Product categories: 


Our website homepage and category pages display a variety of different types of car audio dvd player. You can choose to view the products you want in three ways.


The first way: 

Click the "discover" button on the four product category pictures on the homepage to directly reach the corresponding product.


The second way: 

Click the product in the navigation bar and select the corresponding label, including "Hot Sale Product", "Universal Head Unit", "Special Car Brand Head Unit", "Car Amplifier", "Car Ambient Light". Click the corresponding label according to your own needs to see the car radio with dsp in the corresponding label bar.


The last way:

Searching directly through our navigation bar for the product model or size you want (our products are 7 inches/9 inches/9.7 inches/10 inches/10.1 inches/10.33 inches/10.36 inches/11.5 inches/12.3 inches).


(2)Product details: 


Click on any product thumbnail to enter the detailed page. Here, you can view the detailed description, technical specifications, user reviews and high-resolution pictures of the product. We also provide product videos and real product chip pictures to help you understand the product more intuitively.


2、 Send an inquiry



Use the contact button: 

On our website, you can contact us by clicking the "Get A Free Quote", "Contact", "inquire" buttons above, adding our WhatsApp/WeChat number in the header, online chat, and the contact navigation window on the right and the contact window in the footer. Just choose your favorite contact method to send us an inquiry. Please fill in your name, email address, WhatsApp/WeChat number and any specific needs or questions in the form. This will help us better understand your needs.


mcx productmcx product order


In addition to the above methods, there is another way, which is to add the product you want to the shopping cart and then click on the inquiry. After filling in the personal information above, you can directly send the inquiry.


mcx product processmcx audio radio

3、 One-to-one communication before placing an order



After receiving your inquiry, our professional business team will contact you as soon as possible through the email or WhatsApp number you provided. We will learn about your needs in detail, and based on your needs and budget, we will recommend the most suitable multimedia android auto for you. These recommendations are designed to increase your sales or meet your specific needs. We can also provide sample testing or small batch purchase suggestions to ensure that the android auto dvd player fits your market perfectly.


4、 Order confirmation



(1)Confirm details: 

After you confirm the final product selection, we will confirm the order details by email or WhatsApp, including product model, quantity, price, payment method, and shipping method. We will ensure that every detail meets your requirements.


(2)Generate order: 

After confirmation, we will generate a formal order and send it to you. The order will contain all transaction information and payment links to facilitate your payment.


5、 Payment method



We support multiple payment methods, You can choose any payment method you like.

T/T, L/C, Western Union, D/P, D/A, WeChat, Alipay.



二、Delivery Process



1、 Order processing



(1)Order review: 

After receiving your payment, our factory will start processing the order immediately. We will check whether the product is in stock to ensure that all car radio players are brand new and intact.


(2)Order production (if there is no stock): 

For customized or special products, we will arrange the factory to schedule production immediately after confirming the order. In general, the production cycle is based on our factory schedule and product quantity regulations, generally within 3-10 working days, and our business will communicate with you to confirm the specific time.


(3) Product testing

After the android car display screen is produced, it will be strictly tested, including QA QC testing process,

PCBA detection/Key friction, life test/Vibration test/ High and low-temperature test. The next step will be arranged after all tests are completed.


2、 Packaging and delivery



(1)Professional packaging: 

We use high-quality packaging materials to ensure that the car radio is not damaged during transportation. Each package will be accompanied by a product warranty card. Our products support one-year worry-free protection. During this period, any problems with the product can be handled with our business for after-sales service, including but not limited to returns and exchanges.


(2)Shipping notification: 

Once your order is shipped, we will immediately notify you by email or WhatsApp and provide a logistics tracking number. You can check the shipping status of the package online at any time.


3、Logistics tracking



Real-time tracking: With the logistics tracking number we provide, you can view the shipping progress of the package in real time. We work with many international logistics companies, such as DHL/FEDEX/UPS Express, Sea, Train, or to your shipping agent in China, to ensure that your package can be delivered quickly and safely.


4、 Receipt and inspection



(1)Receipt confirmation: 

After the package arrives, please check whether the outer packaging is intact as soon as possible and check the product quantity and model. If you have any questions, please contact us immediately.


(2)After-sales service: 

If you find any problems during the inspection process or encounter difficulties in use, our after-sales service team is always available to support you.


Order-picture

三、 After-sales Service



1、 Return and exchange policy



Return and exchange for quality problems: If the bluetooth car stereo with screen has quality problems or does not match the description, we will provide return and exchange services. Please contact us within 7 days after receiving the product and provide relevant photos or videos.


2、Technical support



Installation and use: We provide detailed installation guides and online technical support. If you encounter any problems during installation or use, you can contact our technical support team by phone, email or WhatsApp, and we will provide you with detailed answers and guidance.


3、Customer feedback



Continuous improvement: We value the feedback of every customer, and your suggestions and opinions will help us continuously improve our stereo car android and services. We will send customer satisfaction surveys regularly, and you are welcome to participate.


Thank you again for choosing us to buy! Our team is committed to providing you with the best quality products and services, and looks forward to establishing a long-term cooperative relationship with you. If you have any questions or need further help, please feel free to contact us.


Click here to get the best offer!


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