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Frequently Asked Questions

Frequently Asked Questions (FAQs) can be a useful resource for customers to quickly find answers to common questions about the product or service. Technical support can create and maintain an FAQ page or database to help customers resolve their issues quickly and efficiently.

About Shipping

Q Can you arrange shipment to my forwarder in China?

A Sure, we can ship to your forwarder in China. Please let us know the address.
Q What about the total price ship to my place?

A Please tell us quantity actually needed, where to ship and your ideal lead time at first. We will estimate and get back to you according to your requirements.
Q What logistics methods will you use to transport goods?

A We support sea transportation, air transportation, land transportation, express delivery and other methods.
We can choose the most suitable logistics method according to customer needs
Q How to calculate the FOB price?

A Add the local fee to each machine on average, the local fee is about 3500RMB for a shipment within 10CBM (the cost of shipping to other forwarders/ports + unloading fee).
Q Can it be sent to the freight forwarder for free?

A It is free in Guangdong Province, and charges are required outside the province.
Q How about your delivery time?

A Generally, it will take 3-7 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q What are your terms of delivery?

A EXW, FOB, CIF, DDU.

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FAQ Category

Frequently Asked Questions: Get Answers to Common Queries