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Frequently Asked Questions: Get Answers to Common Queries

Frequently Asked Questions

Frequently Asked Questions (FAQs) can be a useful resource for customers to quickly find answers to common questions about the product or service. Technical support can create and maintain an FAQ page or database to help customers resolve their issues quickly and efficiently.

About Product

  • Q Do you test all your goods before delivery?

    A  Yes, we have 100% test before delivery.
  • Q What is your sample policy?

    A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
  • Q Do you test all your goods before delivery?

    A Yes, we have 100% test before delivery.
  • Q Does your navigation system support navigation logging?

    A Our product supports navigation recording.
  • Q How do you guarantee the quality of your products?

    A The product has passed CE, FCC TS6949 testing. Have a complete QA QC testing process and strictly implements the ISO9001&TS6949 production standard QC detection. We have a one-year quality guarantee for the product.
  • Q Can the main engine install all models?

    A With the addition of an outer frame, most of the models on the market can be installed. Models with frame lines can be installed.
  • Q What testing processes and certificates do you have for your products?

    A CE certificate, Bluetooth certificate. QC and QA, high and low temperature test, vibration test, drop test.
  • Q How long is the product warranty period?

    A One year.
  • Q Is there an installation manual?

    A There is no uniform, because the installation method of each model is different.
  • Q How long does the production cycle take?

    A Generally, it is 3-5 days, and it needs to be customized and then negotiated.
  • Q What are your terms of packing?

    A Generally, we pack our goods in corrugated boxes and brown cartons. If you have a legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
  • Q Do you test all your goods before delivery?

    A Yes, we have 100% test before delivery.
  • Q What is your sample policy?

    A We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
  • Q Can you produce according to the samples?

    A Yes, we can produce your samples or technical drawings. We can build the. molds and fixtures.
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